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Debit cards

When you buy goods or get cash with a debit card, the money is taken from your bank account right away. With a credit card you get a monthly a bill. If you don't repay the amount owed in full on a credit card or if you take out cash, the charges are very high.

How debit cards work

Debit cards are linked directly to your bank account. You can use them to buy goods or withdraw cash and the amount is taken from your account right away.

You can also use debit cards to get "cashback" from certain shops (you buy goods and also ask for money back from the cashier). The total amount is deducted from your account right away.

When using a cash machine or paying for goods with a debit card, you'll need to enter your personal identity number (PIN). When buying goods, you usually enter it into an electronic hand-held device but in some cases you may have to sign.

Most bank accounts offer debit cards. Most debit cards double up as cheque guarantee cards, guaranteeing that your cheque will be honoured by your bank up to a stated amount.

What happens if there's not enough money in your account?

This will depend on the type of debit card you have:

  • if you have a Solo or Electron debit card, the balance in your account is checked before each transaction – if there’s not enough money you won’t be able pay or withdraw cash with the debit card without prior agreement;

  • if you have Switch, Visa or Delta card, your account balance won’t necessarily be checked and the payment may still go through.

If you go overdrawn, the charges you’ll pay will depend on whether or not you have an authorised overdraft arrangement with your bank. If you do, you’ll pay the agreed amount of interest at the end of each month. This is usually much lower than interest charged on credit cards.

If you don’t have an overdraft agreement or you exceed the agreed limit, your bank may allow the payment to go through but you’ll usually pay much higher fees than if you had an agreed overdraft.

Using a debit card over the phone or internet

Debit cards can be used to make payments by phone or over the internet. In this case, you'll need to provide certain details that are printed on your card.

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